Front Office Employee | Sir Nikolai

Job description


What you can look forward to:

  • You become a member of the Sir Nikolai Front of House Team
  • You see yourself as a host, welcome our guests and treat them openly and charmingly
  • You carry out the check-in / check-out of our guests
  • You operate the switchboard and process reservations
  • You assume responsibility for cash management in accordance with the Credit Policy
  • You give our guests insider tips for Hamburg and the surrounding area
  • You actively support the Shiftleader and the Front of House Manager and contribute to an effective and efficient operational process
  • You ensure an active communication flow between all departments of the hotel

Job requirements


What we are looking forward to:

  • You have completed relevant vocational training in the hotel industry, and gained first work experience at the front office, ideally with Opera skills
  • You have the highest standards of quality and service, you work independently and are a host through and through
  • In addition, you are a team player, reliable and flexible
  • You have very good German and English language knowledge


  • Grant for the HVV Profiticket
  • Holiday Pay
  • Corporate Benefit Website
  • Discounted Fitness Memberships
  • Staff Catering
  • Free and dry cleaned uniform
  • Attractive employee rates within the hotel group Europe Hotels Private Collection as well as the hotel association Design Hotels ™
  • SIR Hotels offers excellent primary- and secondary working conditions (market conformity) training- and development programs and employee discounts. Salary is commensurate with experience and qualifications.